Community Manager

Purpose of role

Bae HQ is the community for high-growth Asian-heritage founders & investors. The Community Manager will be focused on responding to the community and organising events and delivering our programmes. This will involve working with a range of stakeholders from founders to our partners.

Key Tasks

(Subject to change!)

Community & Operations

Serve as the first point of contact for all community and partner enquiries, ensuring timely and professional responses.
Manage day-to-day engagement within the Bae HQ community platform, keeping members informed of opportunities and updates.
Support internal processes by identifying and implementing improvements across operations, partnerships, and programmes.
Track performance and generate insights through data collection, analysis, and reporting to leadership.
Balance routine operations with strategic projects such as the State of Asian Funding Report, coordinating research, partnerships, and timelines.

Event Management

Lead the planning and delivery of community events, ensuring seamless execution and a strong attendee experience.
Coordinate logistics with venues, speakers, and partners to deliver impactful and professional events.
Oversee event promotion and attendee recruitment to attract relevant founders and investors.
Collect and analyse event feedback (NPS) to inform continuous improvement.

Programme Management

Manage relationships with partners, coordinating sessions, and speakers, with tailored communication. Stakeholders range from schools and students to scaled founders.
Oversee programme delivery, volunteer coordination, and on-site management.
Refine and expand programme frameworks to enhance founder experience and outcomes.
Manage application cycles, assess submissions, and maintain communication with applicants, mentors, and session leads.
Ensure all timelines and deliverables are met, keeping stakeholders informed throughout.

Marketing & Communication

Plan and execute marketing campaigns across LinkedIn, Instagram, and other relevant channels.
Create and manage content that amplifies our events, programmes, and founder stories.
Collaborate with external partners and speakers to promote joint initiatives and drive engagement.

You’ll have/bring

(Please note we encourage you apply even if you think you don't tick every box.)

Interpersonal skills to manage a wide range of stakeholders and experience in establishing good relationships and alliances with internal and external networks.
Time management skills to manage and deliver multiple projects and programmes of work alongside each other with available resources, measuring and monitoring performance throughout. You'll be able to effectively develop and implement work plans and ensure all tasks are delivered to the required standards.
Structured thinking to streamline processes to increase efficiency, customer experience and reliability of delivery.
Resilience to adapt positively within the context of ambiguous and fast-changing priorities.
Clear, engaging and articulate communication, able to convey a motivating and compelling sense of purpose, direction and success to key stakeholders.
Professionalism to achieve deadlines and targets, monitor the performance of the team and take corrective action where necessary. You'll sweat the small stuff and pay attention to detail.
High standards of integrity, ownership accountability.
Experience in logistics and delivering regular high-profile events.
Authentic belief in our long-term mission and the desire to make a difference. (Last but definitely not least)

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You’ll Get

To join an organisation scaling our impact at a rapid rate.
To be surrounded by some of the country’s most inspiring founders and investors.
£40,000 - £50,000 salary range depending on experience.
Financial bonuses based on individual and company performance.
Hybrid working environment.
25 days’ holiday in addition to UK public holidays.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

At Bae HQ, we aim to be an inclusive employer. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at the interview about any flexibility you may need. We encourage applications from all sections of the community.