(0:00) Lenura deploys AI simulations in (0:02) client-facing teams to help them (0:03) perform more consistently in high stakes (0:05) conversations. (0:05) Hi, I'm Jenny, (0:06) CEO of Lenura. And when I was age 11 (0:08) working my parents' restaurant, I saw (0:10) them deal with difficult clients time to (0:12) time. And I thought I knew what it could (0:14) look (0:14) like. But then one day, a (0:15) customer called and threatened to write (0:16) a bad review and I froze. And that was (0:19) my first experience where I realized (0:20) knowing is not the same as doing under (0:22) pressure. Years later, I saw the same (0:24) problem in investment banking. And (0:25) that's why I built Lenura. Through AI (0:27) simulations, teams can practice (0:29) difficult conversations, get real-time (0:31) coaching, and improve before trust or (0:33) revenue is on the line. Unlike (0:34) traditional training, Lenura is built to (0:36) be embedded into the daily workflows and (0:38) tools that teams already use so that (0:40) practice is grounded in real context. (0:41) Managers can see the capability gaps and (0:44) also shift coaching from a reactive (0:45) to proactive thing. So if you (0:47) have conversations that are costing you, (0:49) get in touch and we would love to (0:50) discuss how we can help