Customer Success Lead

❌ This role has already been filled, better luck next time! ❌

We are looking for an extremely organised, customer-focused leader to manage our small but growing customer success team. The role will be a “player-manager role”, involving securing and working with key customers, as well as managing team members and setting culture. As a product-focused organisation, we will expect you to focus on coming up with ways to improve our customer experience without significantly increasing headcount - through close work with the product team and by leveraging tools like content and email.

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