Customer Success Manager

❌ This role has already been filled, better luck next time! ❌

Fnality UK is looking for a Customer Success Manager who can demonstrate competencies which will enable them to successfully:

• Manage Fnality UK participant or bank engagement strategy
• Customer success – develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and launch to accelerate time to first value
• Proactively manage the gateway of participant technical onboarding in sync with the FnPS Operations team in FnUK and FnServices
• Account Management – collaborate directly with various external stakeholders to confirm goals, driving implementation and tailor configuration and communication toward those goals