Head of Customer Success

❌ This role has already been filled, better luck next time! ❌

Employment Type:
Full Time
February 27, 2024
Short role description (click "Apply Here" to see full listing):

We're looking for a Head of Customer Success who will manage our small but growing customer success team. You’ll lead from the front, setting a bar of excellence as you secure and work with key customers.

The Role

  • Reporting to our Commercial Director, you’ll lead the Customer Sucess team to ensure our customers receive the very best service and support at all times
  • You’ll foster and enable connections between customers and members of the team by being an expert that is there to assist in resolving issues, overcoming obstacles and managing expectations
  • By knowing we win when our customers do, you’ll assess and optimise the customer journey being able to foresee and understand challenges
  • Work closely with the product team to ensure we’re prioritising the right improvements that will serve and delight our customers
Apply here

❌ This role has already been filled, better luck next time! ❌

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