Member Support Associate

❌ This role has already been filled, better luck next time! ❌

Company:
Yonder
Location:
London
Level:
Experienced
Employment Type:
Full Time
Added:
March 26, 2024
Short role description (click "Apply Here" to see full listing):
  • Offering world-class support to our members in a timely manner whilst using your product knowledge expert and your own personal touch to build great rapport
  • Digging into edge-case queries to reach an outcome for our members with the knowledge you’ve gained
  • Keeping on top of our processes and guides on Notion and providing feedback on what’s working and what isn’t
  • Feeding back trends you’ve seen to the team and relevant product squads
  • Contributing and engaging in our Member Support syncs where we talk through complex chats and run re-refreshers on our processes. As our product constantly evolves, so does our learning

Apply here

❌ This role has already been filled, better luck next time! ❌

Other opportunities: