Operations Customer Success Manager

As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends, implement triggers and automations to support their onboarding, adoption and retention. You will also be responsible for managing a book of business, working with customers globally to build relationships, address their evolving needs, and promote retention and growth.