Credit Risk Analyst (Collections Strategy)

• Take ownership of our management of customers who are struggling with their payments
• Conduct deep dive investigations into data in order to surface insight for decision making
• Develop our reporting suite through the latest BI tools & technology stack
• Develop and refine strategies to optimise our collections processes and support customers in arrears
• Develop or contribute to machine learning models and policies that drive sophisticated decisions
• Proactively identify new areas of opportunity within collections and arrears management
• Challenge the status quo in terms of KPIs, objectives, and strategy
• Communicate complex data concepts effectively and confidently, translating data analyses and numbers into actionable insights tailored for different audiences

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