Customer Success Associate
❌ This role has already been filled, better luck next time! ❌
Company:
Vestd
Location:
Remote
Level:
Entry Level
Employment Type:
Full Time
Added:
January 31, 2025
Short role description (click "Apply Here" to see full listing):
- Supporting the customer to set up initial scheme and then providing ongoing support throughout the customer life cycle
- Providing best in class customer success.
- Representing the interests of customers with a view to continually developing and enhancing the product.
- Building customer loyalty and reducing churn.
- Proactively keeping customers engaged and growing MRR via upgrades and referrals.
- Responding to customer queries in a timely manner.
- Developing specialist knowledge within segment and taking ownership over specific areas
- Continuously iterating processes to improve the customer experience.
Apply here
❌ This role has already been filled, better luck next time! ❌